| Local Government Infrastructure Services Pty Ltd (LGIS) provides advice and services to local governments in Queensland across every stage of the infrastructure delivery lifecycle. The manner in which LGIS assists local governments ranges from the provision of advice and services through to project facilitation and arrangement and ultimately project ownership. LGIS exists to serve the needs of Local Government in Queensland. It is constantly looking to improve the service it provides in order to ensure that its service remains useful and relevant to the needs of councils. LGIS welcomes all comments, feedback and complaints from its customers. Your feedback assists LGIS in fulfilling this vision by assisting LGIS to ensure it properly manages its relationship with local authorities and other interested parties, and to develop and continuously improve its services in infrastructure procurement. You may provide feedback through the LGIS website, your usual contact at LGIS or to the Chief Executive whose contact details are:
LGIS aims to respond promptly and fairly to any feedback from you, and recognises and acknowledges that the principles of fairness must be followed in all aspects of complaint handling. LGIS records all feedback it receives and, at appropriate intervals, evaluates the information contained in that record to determine whether remedial action is warranted and how LGIS’s services to customers can be improved. |
